Elevate your customer’s experience
Customer service + virtual assistant support you can trust.
We offer high-quality customer care and virtual assistant services for growing e-commerce businesses and busy individuals — helping your operations run smoothly so you can focus on what matters most.
Your business is growing, and taking care of customer inquiries and admin tasks can become overwhelming. That’s where we come in!
We offer the highest-quality, friendly, native-english speaking customer care agents and virtual assistants to handle your emails, DMs, and support requests—part-time, full-time, anytime you need! If you need more than customer care, we also provide virtual assistant services to fill in the gaps.
Swift responses, happy customers, and zero stress for you.
Elevate will do it all.
Email
Support
Your customers have questions — we have the answers. Elevate will take over your inboxes and handle every customer inquiry with speed, care, and a personal touch. Happy customers and a stress free inbox? Sounds like a win-win!
Social Media
Support
Comments, DMs, and mentions—oh my! Don’t stress, we’ve got your social media covered. We’ll jump into your channels, answer customer questions with speed and personality, and keep your audience engaged.
Virtual Assistant Services
Customers aren’t the only thing on your plate—we can help with that too! Our VA services can cover inboxes, calendars, operations management and light admin so nothing slips through the cracks. Buy your time back!
Don’t just take our word for it
Real reviews from previous clients!
“Working with Janie at Elevate has been an absolute joy the past 3 years. Janie was able to help streamline the customer service and operations of our young e-commerce business to a point of maximum efficiency and customer satisfaction. Her additional support with operations management has been flawless and vital in letting me grow my business. She helped guide us through the challenging steps of growing with ease and insight. I couldn’t have done any of it without her!”
- Alex, Owner of e-commerce sunglasses company
“Janie at Elevate has been wonderful to work with— she brought clarity and structure into our daily chaos. She’s consistently proactive, calm under pressure, and always one step ahead. I’d recommend her to any brand that values thoughtful, dependable support with a personal touch. Her help with customer service was truly invaluable.”
- Gerda, Owner of e-commerce swimwear line
We offer 3 different customer care and virtual assistant packages to take care of your customers and admin tasks, so you can focus on growing your business!
Keep it simple
Email Inboxes
A customer care agent to manage all email inquires from clients and keep them happy!
- Answer all customer email inquiries
- Professional but friendly responses
- Top-quality care for your customers
- Clear all inboxes every 24 hours (once or twice depending on your preference)
- Every customer leaves happy and wanting to shop with you again!
Make it social
Socials
Agents to handle customer inquires via email and social media platforms to keep your care consistent and quality.
-
Clear all inboxes and social media DMs every 24 hours
- Respond to DMs and comments while keeping with the company vibe
-
Keep customers happy and engaged on social media channels
-
Consistent, warm tone and quality across all platforms
+ a little more
+ Virtual Assistant
As much customer care as needed PLUS virtual assistant services for admin and operations.
- As much customer support as needed across emails and social media
- Virtual assistant services on demand for general admin or operational tasks
- Easy comfortable solution to reduce stress and busywork workload
Transparent pricing, No surprises!
Pricing starts at $27/hour. Simple hourly rate — no confusing rates or commitments. You’re billed weekly for the hours actually worked.
(Minimum of 5 hours/week recommended.)
Start planning a bright future for your business
Jump on a free 20 minute call with us to hear how hiring a high-quality customer care agency or a virtual assistant will allow you to focus your energy on your business while we focus on everything else. Elevate your company, your reviews, your customer’s experience and your success with us!
Janie@elevatecustomercare.com
Address
314 Webster Glen Court, St. Louis MO 63119, USA
Elevate Customer Care is a Customer Service and Virtual Assistant service platform that connects you with high quality assistants to help your business thrive.
ELEVATE
CUSTOMER
CARE
Contact us to get started!
Send us a message and we can help you find the perfect package to elevate your business!